I can’t remember my password.
Please click here to request a password reset.
Is the password on Tympaconnect the same as the panel?
No, the password is separate to the Tympa panel.
I have seen an error message.
-Please contact Customer Support at firstname.lastname@example.org or call 01425 206865 / 0808 304 8800.
I am unable to refer a patient.
Check your Tympa is connected to the internet – you can do this onthe Tympa phone device:
> access the SafariApp > Search for Google Speed Test > (You may be asked to approve cookies - this is okay) > Run the speed test > Note the Upload speed.