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  1. Tympa Health Support
  2. FAQs

FAQs

Login

  • I Need a New Password / I Forgot My Password
  • I forgot my app PIN to access the Tympa app / My app is locked
  • I have a registration code, how can I register as a user?
  • I am not receiving the automated email to reset My password
  • How do I login to the Tympa app?

Cloud

  • The Tympa panel (web app) is blank

iOS

  • How to re-pair ADAPT 360 Headphones (iOS)
  • My Tympa dims very quickly
  • I don’t have an available Wi-Fi network, but I can use a personal hotspot (iOS)
  • How do I connect to Wi-Fi (iOS)?

Android

  • My Tympa is not responding, the screen is black (Android)
  • Updating and enabling updates (Android)
  • My Tympa system shows a gray rectangle and I can't sign in
  • My Tympa System is beeping during an examination (Android)
  • My Tympa dims very quickly
  • I don’t have an available Wi-Fi network, but I can use a personal hotspot (Android)
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Tympa Health Support
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