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  1. TympaHealth Support
  2. FAQs

FAQs

Login

  • I Need a New Password / I Forgot My Password
  • I forgot my app PIN to access the Tympa app / My app is locked
  • I have a registration code, how can I register as a user?
  • I am not receiving the automated email to reset my password
  • How do I login to the Tympa app?

Cloud

  • I can't find an appointment/images/other items in the Tympa panel
  • The Tympa Panel (web app) is blank

Consumables

  • How can I order consumables?

iOS

  • Enable Dictation in iOS
  • How to re-pair ADAPT 360 Headphones (iOS)
  • The screen view is partially obscured (iOS)
  • How do I adjust the brightness levels in my Tympa? (iOS)
  • How do I trigger a manual upload of the appointment? (iOS)
  • How to ensure an accurate hearing screener result (iOS)
See all 11 articles

Android

  • 801 message
  • The screen view is partially obscured (Android)
  • How do I adjust the brightness levels in my Tympa? (Android)
  • How do I trigger a manual upload of the appointment? (Android)
  • How to ensure an accurate hearing screener result (Android)
  • How do I pinch and zoom? (Android)
See all 16 articles
TympaHealth Support
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