Here at Tympa we are always striving to develop and perfect our services. We value the feedback we receive from our customers and often take this into consideration when thinking about how we can improve.
As you know, we update our software regularly in order to make changes that will benefit the user experience of our customers. We’d like to update you on what’s new this month for your Android TympaHealth app.
Hearing Screener – volume must be set to 100%:
Patients will only be able to start the hearing screener test if the volume of the device is set to 100%. They will be unable to adjust the volume until the test is finished.
These adjustments mean your hearing screener is now faster and more accurate than ever before.
“Pinch and zoom”:
We have introduced a “live pinch and zoom” feature to your device. Now, whilst you are examining a patient, you can zoom in on the desired area of the image. You can do this by placing your thumb and index finger on the screen and pinching outwards until you have the desired magnification on the screen. This new feature is more intuitive. However, you can still activate zooming with the slider if you prefer.
You can find out more about pinch and zoom here.
Support services - FAQ and resource hub:
We’ve streamlined our support services to enable you to get faster access to the information you need. We’ve added a handy FAQ page and resource hub that will give you immediate access to support materials outside of working hours.