Here at Tympa we are always striving to develop our services. We value the feedback we receive from our customers and take this into consideration when thinking about how we can improve.
As you know, we update our software regularly to make changes that will benefit the user experience of our customers. We’d like to update you on what’s new for version 2.7.0 of your Android TympaHealth app.
Changes to mandatory fields:
When you are creating a new patient, there are now only two data fields which are mandatory: date of birth and patient reference number.
We’ve made this change to enable our customers to quickly and seamlessly set up a new patient record on the Tympa system. What’s more, using a reference number instead of a name offers you the option to anonymise patients and improve data security. You can of course still add a name however this is now not a mandatory field.
We have made some changes to the consent form. Now, when you are running through the list of questions you will be able to record whether the patient responds with a yes or no. This ensures you have accurately recorded their response which improves clinical governance.
New voice commands:
We have adjusted the voice commands that enable you to capture photos and video during a consultation whilst leaving both your hands free to examine your patient. This change has been made to prevent the accidental capture of unwanted images and video and keeps your records accurate and clear.
Now, to capture a photo or video you need to use the below commands:
Photo: “capture a photo now” / “capture a picture now” / “capture image now”
Start video: “start video now”
End video: “stop video now”
The hearing screener has been enhanced to facilitate the faster capture of hearing thresholds. This means the patient hearing screener test results are now quicker and more accurate than ever before.
Ensuring your headphones are paired correctly with your device:
In order to achieve an accurate hearing screener result you need to follow these simple steps before every screening appointment.
- Turn on the headphones and check the battery level (you need at least 10% to conduct a single hearing screening)
- Make sure the headphones are turned on before launching the TympaHealth app (this will ensure they pair correctly)
- Set the volume on both the Tympa and headphones to maximum
- Perform the hearing screener test
- Switch off your headphones. We recommend you charge them overnight.
If you would like further information on this topic please click here to visit our support site. Otherwise, you can always contact us via firstname.lastname@example.org
We hope you find these latest user tips and app updates useful.